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Post new topic   Reply to topic Posted in: Support

Can't post new widget

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macburke7



Joined: 05 Sep 2005
Posts: 2
Location: Rio de Janeiro, Brasil

Posted: Thu Jun 15, 2006 - 3:04 pm    Post subject: Can't post new widget Reply with quote

I'm trying to submit a new widget but I get an error message after submission saying that its not the right file type? The widget is zipped and the screenshot is a PNG file?
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Administrator


Joined: 24 Aug 2004
Posts: 398

Posted: Fri Jun 16, 2006 - 8:14 am    Post subject: Reply with quote

How large is the file? What browser are you using to upload? What version?
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3n



Joined: 07 Nov 2006
Posts: 4

Posted: Fri Nov 24, 2006 - 12:23 am    Post subject: Reply with quote

Same problem. Widget is 188k. Firefox 2.0.
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Joined: 24 Aug 2004
Posts: 398

Posted: Sat Nov 25, 2006 - 3:10 pm    Post subject: Reply with quote

Would you mind trying in Safari?
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3n



Joined: 07 Nov 2006
Posts: 4

Posted: Sat Nov 25, 2006 - 3:19 pm    Post subject: Reply with quote

Works just fine in Safari.
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jimmyb



Joined: 22 Dec 2006
Posts: 2

Posted: Mon Dec 25, 2006 - 4:25 pm    Post subject: Reply with quote

I just tried this in FireFox (2.0.1) and nothing happens when you click the Upload button and I tried it in Safari and got this error.

Code:
Safari can’t open the page “http://www.dashboardwidgets.com/showcase/upload.php”. The error was: “POSIX error: Is a directory” (NSPOSIXErrorDomain:21) Please choose Report Bug to Apple from the Safari menu, note the error number, and describe what you did before you saw this message.
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Joined: 24 Aug 2004
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Posted: Tue Dec 26, 2006 - 4:58 pm    Post subject: Reply with quote

Did you zip the widget file you were trying to upload?
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jimmyb



Joined: 22 Dec 2006
Posts: 2

Posted: Tue Dec 26, 2006 - 5:02 pm    Post subject: Reply with quote

Ah yes, putting it in the ZIP format seems to have worked. I did have to submit it multiple times when it was in the ZIP format but eventually it did work.
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ArtOfWarfare



Joined: 13 Oct 2007
Posts: 8

Posted: Sat Oct 13, 2007 - 9:45 pm    Post subject: Reply with quote

I was having this same issue because I didn't archive the file. You might consider adding an error message that explains you must archive a widget before uploading if you can get it to recognize when a .wdgt has been submitted by mistake. I know the small text is there but apparently I'm not the only person who looked right over it.

Edit: So... the widget won't show up for a few days.

Is there a link I can still give for a widget not yet up?

Why exactly does it take a few days? I assume they have to be manually checked or something but for what? Is there some kind of vulnerability that can let someone take over a computer that downloads a virus widget?
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Joined: 24 Aug 2004
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Posted: Sun Oct 14, 2007 - 10:27 am    Post subject: Reply with quote

The error takes place before the folder even reaches our server (browsers simply won't upload a folder, which is what a .wdgt bundle effectively is) so there's really no way for us to display an error message.

As for the review process, we verify that it was uploaded correctly (i.e. not corrupted), that it functions properly, and that it doesn't have any gaping security problems.
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